Returns

Refund Policy

Non-Sale items purchased on our website can be returned for a refund within 7 days of the purchase by printing off and filling in the Online Returns form and returning it with the goods, provided they are returned in a re-sellable condition and odour free, which is at our discretion, with any swing tickets still attached. Refunds are processed in 1-2 working days from when the goods are received into our shop - refunded back to the original purchase method.

If you wish to exchange a product  we advise that you send the goods back for a refund using the Online Returns form and order the new product through our website.

Sale goods can be returned within 7 days for a refund provided that you have first notified us by email or telephone 07817541213 (from outside UK +44 7817541213) within 4 days of the purchase and the goods are then returned in a re-sellable condition, which is at our discretion, with any swing tickets still attached.

In addition to this refund policy, under the UK’s distance selling regulations, you have the right to cancel the purchase contract within 7 days.

Your statutory rights are not affected.

Download & print the Online Returns formDownload & print the Online Returns form


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