Delivery

UK Orders

 

Delivery by DPD Next Day, Royal Mail Special Delivery Next Day, Royal mail 1st Class Recorded Delivery and ParcelForce 24 Hour

 

  • UK orders are sent using DHL Express, DPD, Interlink Next Day (Mainland only), Royal Mail Special Delivery Next Day, Royal Mail 1st Class Tracked and Parcel Force 24HR. Standard UK delivery is £5.99. Additional costs may be applied to heavier items.
  • We aim to dispatch items within 2 working days although most items are dispatched the same day (Monday to Friday).

** If you are not at home (or there is no one to accept the order at the requested delivery address) when your order is delivered, a card is left for you that will allow you to re-arrange your delivery time. If you provide us with a mobile number on your account you will receive a text message and email with your one hour delivery slot (when sent with DPD). If any order is returned to us uncollected, an extra delivery charge will be applicable for re-delivery.

** If you choose a delivery address different to the invoice address (e.g. a work address where the delivery can be signed for by anyone at the address), we are not responsible if the order is signed for by someone else and it goes astray. Therefore proof of delivery to the address with a signature taken by the person who delivered the order is proof that the order has been successfully delivered.

**If after receiving the despatch email with your tracking number you have not received your delivery within 3 days please contact us by email to let us know so that we can find out why.  Before contacting us please track the delivery yourself.



International Orders

We provide a secure and fully insured delivery service to most International destinations via International Signed DeliveryDPD International (GeoPost), Aramex or FedEx.

Delivery by Royal Mail International Signed Delivery, DPD International (GeoPost), Aramex or FedEx

 

International Signed For Delivery

Orders under 500 grams to outside of the UK and Ireland are dispatched by international 'signed for' delivery at a cost of £10.00 for Europe and £15.00 for the rest of the world (insurance included).

If the delivery charges costs us more than £15 we will contact you for your approval to confirm any extra cost due to weight. We try to keep this charge to a minimum and will not knowingly make money on the postage.

We send by certified and insured airmail, the parcel requires a signature on arrival. If you are not at home the parcel is left at the Post Office for your collection, the Postman should leave a card through the door to inform you.

If the parcel is not collected by a certain date it is returned to us, in this situation we do not refund the shipping charge, and we charge to resend the parcel. We will email you as soon as the parcel is posted.

We aim to dispatch items within 2 days although most parcels are sent the same day (Monday to Friday).

We expect most European parcels to take around 3-4 days, Rest of World around 7-9 days although we like to leave 14 days.

If you think a parcel is taking too long please contact us and we can give you the 'certified' number so you can search for it at your Post Office.

We do not charge VAT.

Delivery Charges

(calculated by order value, inc tax)

Standard Parcel Rate

First Class Recorded Mail: Orders usually dispatched within 1 working day, and delivered in 3-5 working days. Includes insurance for order values up to £250.

ZoneOrder ValueDelivery Charge
United KingdomLess than £150.00£4.99
 £150 and aboveFREE

Next Day Delivery (excludes Bank Holidays)

Guaranteed Next Working Day Delivery: Includes compensation for up to £500, online tracking and a signature required on delivery.

ZoneOrder ValueDelivery Charge
United KingdomAll Orders£7.99

Saturday Delivery (For Friday Orders up to 1pm)

Guaranteed Saturday Delivery for orders placed up to 1pm on Friday (excluding public holidays): Includes compensation for up to £500, online tracking and a signature required on delivery.

ZoneOrder ValueDelivery Charge
United KingdomAll Orders£12.00

International Signed For Delivery

Non UK/Ireland orders dispatched within 1 working day. Online UK tracking, delivery signature & up to £250 compensation. For Parcels > 500gr we will contact you to confirm any extra

ZoneOrder ValueDelivery Charge
European Union, excl. UKAll Orders£10.00
Other Europe, excl. EUAll Orders£10.00
USA & CanadaAll Orders£15.00
Rest of the WorldAll Orders£15.00

Customer Collection

Collect from our shop at 1a The Broadway Bedford, Bedfordshire MK40 2RD and pay no delivery charge.

ZoneOrder ValueDelivery Charge
United KingdomAll OrdersFREE

Cart  

No products

Shipping £0.00
Total £0.00

Cart Check out